TVIB News FAQ Category: Form.com

QUESTION: If I am experiencing an issue with Form.com or have a question who do I contact?

RESPONSE:

If you are experiencing an issue with an item on the checklist such as you believe the login isn’t working properly or have an item on the checklist that is consistently resulting in a finding when it should not, first check to see that you have answered all questions in red. These questions drive the logic and if they are skipped or answered incorrectly it may result in an issue with the checklist.

If you are still experiencing an issue or have any questions please contact an Operations Coordinator by calling 832-323-3992 or click here to send an email.

QUESTION: Who can access checklists on Form.com?

RESPONSE:

Currently, only TVIB-Certified Auditors have been provided user access to Form.com checklists. Links to access the system are provided to the individual user when login credentials are issued.

TPO Customers can download PDFs of all audit and survey checklists by logging in to the TVIB Member Portal. Click here to access the TVIB Member Portal.  Once you have successfully logged in, you will be able to access all TVIB documents by making a selection from the “What would you like to do?” dropdown menu.  You will need login credentials to gain access to the TVIB Member Portal. If you do not have login credentials please click here to send an email to request them.

QUESTION: Who do I contact if my login credentials aren’t working?

RESPONSE:

Please call the office at 832-323-3992 or click here to send an email.