TVIB is dedicated to providing best-in-class services to our customers
and members, education and other related services to the maritime industry.
We achieve this by implementing and maintaining a
management system meeting the requirements of ISO 9001.
Senior Management is committed to:
- A customer-focused approach
- Providing best in class auditing and surveying services and solutions
- Continual improvement of the quality management system by addressing risks and opportunities in support of our customers
Senior Management shall:
- Take accountability for the effectiveness of the quality management system
- Ensure this policy and our Quality Objectives are reviewed and revised as needed
- Monitor our quality processes and objectives to ensure the intended results are achieved
- Regularly review the QMS
- Promote the use of risk-based thinking
- Ensure resources are provided in support of this policy
- Communicate the importance of a customer-focused approach
- Understand stakeholders
- Ensure our vendors provide the intended service
This policy is made available to customers, staff and stakeholders.