Quality Policy

TVIB is dedicated to providing best-in-class services to our customers
and members, education and other related services to the maritime industry.
We achieve this by implementing and maintaining a
management system meeting the requirements of ISO 9001.

Senior Management is committed to: 

  • A customer-focused approach
  • Providing best in class auditing and surveying services and solutions
  • Continual improvement of the quality management system by addressing risks and opportunities in support of our customers

Senior Management shall:

  • Take accountability for the effectiveness of the quality management system
  • Ensure this policy and our Quality Objectives are reviewed and revised as needed
  • Monitor our quality processes and objectives to ensure the intended results are achieved
  • Regularly review the QMS
  • Promote the use of risk-based thinking
  • Ensure resources are provided in support of this policy
  • Communicate the importance of a customer-focused approach
  • Understand stakeholders
  • Ensure our vendors provide the intended service

This policy is made available to customers, staff and stakeholders.

Published 05/01/2017